Terms of Service

Please read before using our visa facilitation services — effective January 2025

Effective: January 2025 — Applies to all users of www.visa2.online

1. Acceptance

By accessing or using Visa2 Online, you agree to these Terms. If you disagree, please stop using our services. These terms form a legally binding agreement between you and Visa2 Online, Business Bay, Dubai, UAE.

2. Nature of Service

Important: Visa2 Online is a visa facilitation service only — not a government body, embassy or immigration authority. We prepare and submit applications on your behalf. All visa approval decisions rest solely with the relevant government authority.

Our services include: application form preparation, document checklist guidance, submission to e-Visa portals or embassy systems, status tracking, and expert consultation.

3. Eligibility

You must be 18 or older. All information you provide must be accurate, complete and truthful. Providing false information is illegal and may result in visa rejection, travel ban or criminal prosecution under the destination country's laws.

4. Payment

5. No Approval Guarantee

Visa2 Online cannot guarantee visa approval. Decisions are made solely by governments. Factors outside our control — travel history, personal circumstances, policy changes — may lead to rejection. See our Refund Policy for what happens in that case.

6. Processing Times

Stated processing times are estimates based on current embassy or portal performance. We are not liable for delays caused by government authorities, additional documentation requests, high volumes or force majeure. Apply with generous lead time before travel.

7. Your Obligations

8. Intellectual Property

All content on www.visa2.online — text, guides, code, graphics — is owned by Visa2 Online and protected by copyright. No reproduction without written permission.

9. Liability Limitation

Our total liability shall not exceed the service fee paid for the specific application in dispute. We are not liable for: missed flights or hotel losses due to visa delays; losses from rejection due to applicant misrepresentation; third-party service failures; or force majeure events.

10. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Disputes are subject to Dubai court jurisdiction. Indian consumer protection laws also apply to Indian applicants where relevant.

11. Contact

Legal: legal@visa2.online — General: Contact Form — WhatsApp: +971 50 000 0000

Questions About Our Terms?

Our team is happy to explain any aspect

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